Refund Policy

 

We want you to love your gear from EPDClothing. If you're not completely satisfied, here’s how we can help:

1. Eligibility for Refunds

Refunds are available for:
- Items that arrive damaged or defective
- Orders that are not delivered
- Incorrect items sent by mistake

To be eligible, please contact us within **7 days of delivery** with:
- Your order number
- A photo (if applicable)
- A short explanation of the issue.

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2. Non-Refundable Items

We do NOT offer refunds on:
- Custom orders (unless damaged or incorrect)
- Sale or clearance items
- Items returned after 14 days of delivery
- Items that have been worn, washed, or altered

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3. Refund Process

Once your request is reviewed and approved:
- Refunds will be issued to your original payment method within 5–10 business days.
- If a return is required, we’ll provide shipping instructions.

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4. Exchanges & Store Credit

Prefer a different size or design? We offer:
- Exchanges for unworn/unwashed items within 14 days
- Store credit if you'd rather browse our collection again

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5. Lost or Stolen Packages

If your package is marked “delivered” but you didn’t receive it:
- Check with neighbors or your local post office
- Contact us after verifying with the carrier

We’ll do our best to help, but please understand EPDClothing is not responsible for lost or stolen packages once marked delivered.

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6. Contact Us

For any refund or exchange issues, reach out to us at:
📧 EPDClothing1@gmail.com

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Thanks for supporting EPDClothing—designed for creators, racers, and style rebels everywhere!